07|2021

Chargebacks: What can you do?

Chargebacks are a merchant’s worst nightmare; they’re expensive, time-consuming and inevitable. So what can you do? It’s important to understand that there are various types of chargebacks, and knowing what type of chargebacks you’re getting will help to properly dispute them. True fraud chargebacks are initiated against fraudulent or improper charges that the customer should… Read more »

06|2021

Interchange Optimization

You’ve most likely heard this term thrown around in relation to credit card processing, but what exactly is interchange and why does it matter? Interchange is the individual price assessment for all card types; since these fees are paid directly to the card-issuing banks, not to the payment processors, they are generally non-negotiable and can… Read more »