CardPointe at a Glance

The CardPointe web application offers an intuitive user interface for complete control of your account.

The CardPointe interface contains the following pages:

Dashboard – Displays transaction activity, recent funding events, funding trends, and notifications.
My Account – View your Merchant Accounts, add products, services and hardware, and manage PCI compliance.
Reporting – Access transactions, gateway batches, funding events, chargebacks and statement archive.
Virtual Terminal – Use the Virtual Terminal to perform card-present and card-not-present transactions.
Catalog – Create and manage your product catalog for use with the CardPointe Mobile app.
Marketplace – Shop for CardPointe terminals and card reader devices, eCommerce solutions, integrated POS solutions, and more.
Administration – Manage users, configure the Virtual Terminal, customize receipts, define batch times, and more.
Support – Create and submit support tickets, or contact CardPoine Support directly.

Supported Browsers

CardPointe supports the following web browsers:

Chrome 51.0 and above
Firefox 32.0.2 and above
Internet Explorer 11 and above
Safari 9.1.1 and above

Dave Riccio, Tri-City Transmission Service, Inc., Tempe, AZ

Dealing with Dan Arndt and CardConnect Paradise has been great! He has done everything he said he would. I get the best possible rate from one of the largest names in credit card processing and yet I still have all the advantages local support. I have recommend Dan to several...
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Mark D., Technology Specialist, Los Angeles, CA

We were users of the QuickBooks merchant account service for several years and had become increasingly frustrated by the ever-increasing fees. We were locked-in because we needed the easy integration to QuickBooks. Last year, Dan at CardConnect Paradise told us about a new software option for QuickBooks which would allow...
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Jean McCrady, Murphy Hill Storage

I’m just getting started with the Cardconnect service and I couldn’t be more pleased. In getting installed and set up, both Mike and Edyth were not only immensely helpful from a knowledge, instructive standpoint, but were personable and easy to communicate with, like talking with a good friend. That...
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David Rotella, Sheajen

I must admit that there was a feeling of reluctance to call another Merchant Association prior to getting in touch with CardConnect and specifically with Mr. Muyengwa. His thorough explanation and detailed guidance throughout the entire process were enlightening and importantly timely. In a matter of what seemed to...
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Robert A. Louchheim, President/Owner Travel Destinations, Inc.

Thank you CardConnect Paradise, for the assistance in setting up our credit card merchant account. Your assistance in making a seamless cost effective transition was exactly what we needed to continue to accept credit cards for our service fees. We rely on these fees to stay in business and...
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Helpful Resources

How Can a Financial Analyst Help Your Business Mitigate Credit Card Fraud?

As the digital world and technology advance, fraud and cybercrimes continue to evolve. In the US, 389,737 credit card fraud cases were reported in 2021, with losses totaling $181 million. Credit... Read More >>

How to win card present chargebacks every time

Credit card chargebacks can be a major headache for merchants. Not only do they result in lost revenue, but they can also damage a merchant’s reputation and even result... Read More >>

Electronic Payments: Mitigating Credit Card Fraud

From online shopping to entertainment subscriptions, contactless payments have risen in popularity over the past several years. When the Covid-19 pandemic struck in 2020, it pushed businesses — big... Read More >>