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5 Questions to Ask Your Credit Card Processor

04|2021

With so many options available, it can be difficult for merchants to choose a credit card processor that fits their needs. Knowing what questions to ask your current or prospective agent can help narrow your search and give you confidence in your decision.

Are you direct?

Many merchants are currently processing through their banks without realizing they’re a middle-man. This is because banks are simply reselling credit card processing services from companies such as TSYS and First Data. Going direct means lower cost, greater variety in equipment and better customer service. Check out our blog to learn more!

Do you integrate with my POS?

The ability to integrate with your existing equipment or POS can be the deciding factor in which credit card processor you choose. Not all credit card processors are able to work with all software, and sometimes there isn’t an equivalent option available. Let your agent know what you are currently using, or would like to use, so they can offer the best service.

Do you offer statement and rate analysis?

A good credit card processor should always be transparent with their rates and fees. A great credit card processor will provide analysis on current processing statements to show you exactly what you would save if you were using their services. With CardConnect Paradise, merchants can typically save 25-50% off their current rates!

What is your funding schedule?

A steady income is fundamental to a successful business, but did you know that most credit card processors take 2 business days or longer to fully process and deposit the transactions you run? The longer a merchant needs to wait for their funds, the higher the risk of a delayed delivery, late paycheck or even a chargeback. With CardConnect Paradise, you always get next-day or even same-day funding.

What custom features are included with my service?

Just as rates and fees fluctuate between companies, so do features. Does your credit card processor offer a virtual terminal? Do you have the option to save customer profiles for future billing? How about a payment page you can put on your website or text to your customers for remote payment? At CardConnect Paradise, all of these features and more are included in your base service from the very beginning.

Contact us to hear our answers!

Categories:: Credit Card Processing
  • Dave Riccio, Tri-City Transmission Service, Inc., Tempe, AZ

    Dealing with Dan Arndt and CardConnect Paradise has been great! He has done everything he said he would. I get the best possible rate from one of the largest names in credit card processing and yet I still have all the advantages local support. I have recommend Dan to several...

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  • Mark D., Technology Specialist, Los Angeles, CA

    We were users of the QuickBooks merchant account service for several years and had become increasingly frustrated by the ever-increasing fees. We were locked-in because we needed the easy integration to QuickBooks. Last year, Dan at CardConnect Paradise told us about a new software option for QuickBooks which would allow...

    Read Full Review >>
  • Jean McCrady, Murphy Hill Storage

    I’m just getting started with the Cardconnect service and I couldn’t be more pleased. In getting installed and set up, both Mike and Edyth were not only immensely helpful from a knowledge, instructive standpoint, but were personable and easy to communicate with, like talking with a good friend. That...

    Read Full Review >>
  • David Rotella, Sheajen

    I must admit that there was a feeling of reluctance to call another Merchant Association prior to getting in touch with CardConnect and specifically with Mr. Muyengwa. His thorough explanation and detailed guidance throughout the entire process were enlightening and importantly timely. In a matter of what seemed to...

    Read Full Review >>
  • Robert A. Louchheim, President/Owner Travel Destinations, Inc.

    Thank you CardConnect Paradise, for the assistance in setting up our credit card merchant account. Your assistance in making a seamless cost effective transition was exactly what we needed to continue to accept credit cards for our service fees. We rely on these fees to stay in business and...

    Read Full Review >>

Helpful Resources

Comparing QuickBooks and Clover POS: Which Is Right for Your Business?

When it comes to managing finances and accepting payments, business owners often turn to tools like QuickBooks or Clover. While both are top solutions designed to streamline operations, they... Read More >>

Visa/Mastercard Interchange Fee Settlement

Did your business accept credit cards between January 2004 and January 2019? Keep reading to find out if you qualify for this class action settlement. Frequently Asked Questions What... Read More >>

How Can a Financial Analyst Help Your Business Mitigate Credit Card Fraud?

As the digital world and technology advance, fraud and cybercrimes continue to evolve. In the US, 389,737 credit card fraud cases were reported in 2021, with losses totaling $181 million. Credit... Read More >>

ADDRESS
2929 N 44th St Ste 220
Phoenix AZ 85018

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(800) 295-0819

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