With so many options available, it can be difficult for merchants to choose a credit card processor that fits their needs. Knowing what questions to ask your current or prospective agent can help narrow your search and give you confidence in your decision.
Are you direct?
Many merchants are currently processing through their banks without realizing they’re a middle-man. This is because banks are simply reselling credit card processing services from companies such as TSYS and First Data. Going direct means lower cost, greater variety in equipment and better customer service. Check out our blog to learn more!
Do you integrate with my POS?
The ability to integrate with your existing equipment or POS can be the deciding factor in which credit card processor you choose. Not all credit card processors are able to work with all software, and sometimes there isn’t an equivalent option available. Let your agent know what you are currently using, or would like to use, so they can offer the best service.
Do you offer statement and rate analysis?
A good credit card processor should always be transparent with their rates and fees. A great credit card processor will provide analysis on current processing statements to show you exactly what you would save if you were using their services. With CardConnect Paradise, merchants can typically save 25-50% off their current rates!
What is your funding schedule?
A steady income is fundamental to a successful business, but did you know that most credit card processors take 2 business days or longer to fully process and deposit the transactions you run? The longer a merchant needs to wait for their funds, the higher the risk of a delayed delivery, late paycheck or even a chargeback. With CardConnect Paradise, you always get next-day or even same-day funding.
What custom features are included with my service?
Just as rates and fees fluctuate between companies, so do features. Does your credit card processor offer a virtual terminal? Do you have the option to save customer profiles for future billing? How about a payment page you can put on your website or text to your customers for remote payment? At CardConnect Paradise, all of these features and more are included in your base service from the very beginning.
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