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Cardpointe Tutorial

04|2021

Cardpointe is our specialized credit card processing platform, available to all merchants at no cost! You can run transactions via the virtual terminal, view your reporting history, set up billing plans and more.

Welcome to Cardpointe

When logging into Cardpointe, you’ll land on your dashboard. This serves as a snapshot of recent activity. You can easily navigate to other pages using the tabs in the blue bar at the top of the page.

Virtual Terminal

The Virtual Terminal tab is where you can run credit card transactions without needing equipment! Simply fill out the customer and credit card information, enter the amount at the bottom and select “Process Transaction” when you’re ready. You also have the option to store the customer’s profile for future billing, to send a receipt to the customer via email, and to add custom fields.

Cardpointe Virtual Terminal

Cardpointe terminals are available to integrate directly with this Virtual Terminal as well, and through our Cardpointe app.

Reporting

The Reporting tab is where you can view your transaction history, funding reports, monthly statements and more. You can easily see the status of each transaction you’ve run, and by clicking the Transaction # on the left side you can view the details of each transaction.

The Transaction Details is where you can reprint or resend a receipt, void or refund a transaction. You can void as long as the transaction is still pending. Once the transaction has been processed, the void option will change into a refund option. You can also see what user ran the transaction, the date and time, and the customer information.

Administration

The Administration tab is where you can customize Cardpointe. You can add users, edit your receipt, add custom fields for the Virtual Terminal, and so much more.

Try out Cardpointe and see why it’s the best system for your business! Use our demo login for www.cardpointe.com and then Contact Us to get set up with your own!

Username: dan@fdisp.com
Password: Demo2021$

Check out our Youtube channel for more tutorials!

Categories:: Tutorials
  • Dave Riccio, Tri-City Transmission Service, Inc., Tempe, AZ

    Dealing with Dan Arndt and CardConnect Paradise has been great! He has done everything he said he would. I get the best possible rate from one of the largest names in credit card processing and yet I still have all the advantages local support. I have recommend Dan to several...

    Read Full Review >>
  • Mark D., Technology Specialist, Los Angeles, CA

    We were users of the QuickBooks merchant account service for several years and had become increasingly frustrated by the ever-increasing fees. We were locked-in because we needed the easy integration to QuickBooks. Last year, Dan at CardConnect Paradise told us about a new software option for QuickBooks which would allow...

    Read Full Review >>
  • Jean McCrady, Murphy Hill Storage

    I’m just getting started with the Cardconnect service and I couldn’t be more pleased. In getting installed and set up, both Mike and Edyth were not only immensely helpful from a knowledge, instructive standpoint, but were personable and easy to communicate with, like talking with a good friend. That...

    Read Full Review >>
  • David Rotella, Sheajen

    I must admit that there was a feeling of reluctance to call another Merchant Association prior to getting in touch with CardConnect and specifically with Mr. Muyengwa. His thorough explanation and detailed guidance throughout the entire process were enlightening and importantly timely. In a matter of what seemed to...

    Read Full Review >>
  • Robert A. Louchheim, President/Owner Travel Destinations, Inc.

    Thank you CardConnect Paradise, for the assistance in setting up our credit card merchant account. Your assistance in making a seamless cost effective transition was exactly what we needed to continue to accept credit cards for our service fees. We rely on these fees to stay in business and...

    Read Full Review >>

Helpful Resources

Comparing QuickBooks and Clover POS: Which Is Right for Your Business?

When it comes to managing finances and accepting payments, business owners often turn to tools like QuickBooks or Clover. While both are top solutions designed to streamline operations, they... Read More >>

Visa/Mastercard Interchange Fee Settlement

Did your business accept credit cards between January 2004 and January 2019? Keep reading to find out if you qualify for this class action settlement. Frequently Asked Questions What... Read More >>

How Can a Financial Analyst Help Your Business Mitigate Credit Card Fraud?

As the digital world and technology advance, fraud and cybercrimes continue to evolve. In the US, 389,737 credit card fraud cases were reported in 2021, with losses totaling $181 million. Credit... Read More >>

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