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Merchant Transaction Details
![*]() How do you return money:
To do a refund with a Transaction Management terminal is very
simple. The procedure is the same as a sale after you put
your terminal in return mode by pressing the return key on
the terminal display.
How do you do a void: A void can be done the same day the
transaction has been run before the batch has been closed.
If you press void on the keypad the procedure will be the
same as a sale. There should be facility to recall transaction
history. Transaction Management terminal should retain its
transaction history for up to three months. Your payment gateway
will keep an indefinite, detailed transaction history from
the first transaction you run.
Your terminal will print a deposit report each night when
it closes, and all internet payment gateways are set up to
send you an email with each order and an end of day closing
report. You should know as how long until the money reaches
the bank. All terminal funds are deposited in about 24-48
hours after the batch has been closed. Internet payment gateway
accounts will take an additional one day to reach your bank
account.
A monthly statement is generated that is detailed with your
daily batches and all you rates and fees. You will receive
this on a monthly basis. On line reporting is available, ask
you representative for details. Batch information, deposits
and chargeback information and statements can all be viewed.
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