 Process All Cards
Merchants who accept credit cards, ATM/debit cards
and checks enjoy greater sales than those who do not.
Accepting cards encourages customer purchasing, stimulates
customer impulse buying and can help grow your business.
Noncash purchase payment is an important option for
both traditional and Internet businesses. Accept all
major credit cards, including MasterCard® and Visa®,
American Express®, Discover Card®, Diners ClubSM,
and JCBSM, as well as ATM/debit cards.
 Accept Checks
TeleCheck® is a check acceptance service that FDIS
International offers through its alliance with TeleCheck
Services that provides merchants an additional way
to accept noncash payments from customers
Process credit cards
over the telephone
The TeleCharge® service offers your business a new
degree of protection by allowing merchants to process
credit card purchases from any touchtone telephone.
TeleCharge agents simply fill out a sales receipt,
request authorization via a toll-free telephone number
and submit the sales slip for verification. Merchants
receive the proceeds of their sales via ACH into their
designated checking account.
Merchant rewards
for being a FDIS merchant. The FDIS
Merchant Club offers many value-added benefits to
merchants who elect to join the club, including free
point-of-sale supplies and a program that, in effect,
extends equipment warranties and provides prompt equipment
replacements.
 Accept purchasing
cards from your corporate customers
Increase customer loyalty and achieve preferred provider
status by accepting purchasing cards and offering
business-to-business processing solutions.
 Reduce chargebacks
A chargeback is a disputed transaction between a merchant
and a customer. First Data Independent Sales has a dedicated
Chargeback and Retrieval Department to help you minimize
chargebacks.
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Get help 24/7
First Data Independent Sales supports its merchants 24
hours a day, 7 days a week, in 140 languages and dialects.
View your account
activity online
Mymerchantoffice.com® is First Data Independent Sales’s
dedicated Web site that allows our merchants to access
their merchant account information online, 24 hours
a day, 7 days a week.
Get technical help
for your equipment
The First Data Independent Sales POS Help Desk answers
questions about merchant's point-of-sale (POS) processing
equipment, 24 hours aday, 7 days a week, in 140 languages
and dialects.
 Access technical
support for your secure payment gateway
The Technical Support Department assists
merchants with the setup of the LinkPoint Secure Payment
Gateway; other Internet gateways and processing software.
 Access account
information by telephone
Our interactive voice response (IVR) allows merchants
to access their deposit history, to order merchant
statements and to connect to the voice authorization
center.
 Reduce losses
By monitoring transactions on a daily basis; FDIS
International’s Loss Prevention Department reduces
merchant's risks of fraudulent credit card transactions.
Protect yourself from fraud
First Data Independent Sales offers merchants tips that
help them reduce fraud. State-of-the-art online payment
gateways, such as the LinkPoint Secure Payment Gateway,
enable merchants to process transactions securely
over the Internet.
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